comcast construction department comcast construction department

Pittsburgh, PA 15235. If nothing else I need to know how to get out of my contract. I appreciate you taking the time to reach out to us here on the forums. We'll be there to help. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Worst part is Comcast is the only thing available where we are. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I have been trying to get service for over a month now. xref WHAT WILL HAPPEN TO MY BUSINESS SERVICES? We understand the process can be confusing, but we're here to help. My husband runs a small business and we're really losing out. I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. WHAT IF I HAVE TROUBLE USING MY SERVICES AFTER WORK IS COMPLETE? That seemed to be really effective. How do you not have internal numbers to contact another internal department? Vice President, Procurement, Comcast NBCUniversal Our Commitment We're committed to partnering with diverse vendors (Tier I) and subcontractors (Tier II), which includes women-owned business enterprises (WBE) and minority-owned business enterprises (MBE), as well as veteran-, LGBTQ-, and disability-owned businesses. They ran a cable above ground for 400 ft. My service is terrible. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. 0000107620 00000 n Your services will be interrupted during these updates. @user_1eb5a5 Hmm. Heres how you can prepare: To receive real-time service alerts throughout this process, Primary Managers can register their mobile number in My Account. We had our electrician install conduits between the poles. We will take a look at the situation with your new place to see what the hold-up is. Please help. Hi, gangelo88. We have had multiple techs come out and they say that they write a ticket for the construction department but then we never hear anything. Again, I'm getting zero help. We have a new possible project in NM and have had NO luck with the business/customer support numbers. 0000002692 00000 n Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. Sorry about that. Yeah sounds like similar situation. Xfinity 10G Network to more than 17,500 additional homes and businesses across 450 miles in St. Mary's County, Maryland, delivering its full suite of Xfinity and Comcast Business services. Prepare for Construction | Comcast Business How your business will be affected When work in your area begins, both Comcast Business and Xfinity services will be interrupted. One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. Is there a number to call? I am sorry you are having issues getting your lines taken care of and I would love to assist you. 0000007636 00000 n If no plant is in place you will have to wait until it is built. Please allow us the opportunity to help and we will see what we can do. I am looking for this information also. We've received a quote of over $13,000 to construct cable to our home. We need to have our own D-marc from Comcast. %%EOF Either they emailed me first or I had to go through multiple people searching by job title in the global address book in Outlook. 2304870. 0000004257 00000 n Instead, type "Comcast Business" there, - As you are typing a drop-down list appears. Comcast: someone below provded me with this number.. 1-800-XFINITY Edit: ok this is the only number to get through it appears. Can someone let me know how to contact the Comcast Construction Division for the Kansas City, MO area? register their mobile number in My Account. 0000002221 00000 n 0000003610 00000 n I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. See https://comca.st/3vNQ9Ag for an example. You can visit the, If you have questions, were here for you 24/7 at. Once completed, this new interchange will be a game changer. I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. 0000013245 00000 n Thats why offering high-speed, high-performance connectivity on a powerful Gig-speed network can really make a difference. 0000003156 00000 n Click the "New message" (pencil and paper) icon, The "To:" line prompts you to "Type the name of a person". All I want is internet and home phone - there's a box in front of my house. Edit 2: Ill track my progress here and post any useful info I uncover: At&t: called a few numbers, got kicked to sales -> tech support -> advanced tech support (turned out it was just the repairs department) explained my predicament and that I'd been getting transferred all morning. Restrictions apply. I'm having the same issue, trying to get Comcast to come out to my home which is new construction. We began tracking our spend with diverse Tier II suppliers in 2012, and we're proud to have spent more than $1.8 billion since. My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. Read Now, Vice President, Procurement, Comcast NBCUniversal. Were updating our network to support more powerful, even faster speeds so your business can do more, connect more, and get more done. please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. No tech arrived and when I called 30 minutes after the window had expired, customer service said tech noted noone was home. Hello @lanannak. My cable has to be run in the air. Let's get started by having you send us a direct message so we can help. To do so, click on the chat icon located at the top right of this forums page. Since you have already sent a PM, I will continue to assist you through there. Thank you so much for reaching out to us here on our Community Forums platform. 198 41 I'll try and get a number and post it if they give me one. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I've been trying to get Comcast to come out to my home which is new construction for almost one month now. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. I need to contact AT&T, WOW and Comcast to facilitate the relocation. Let's get started by having you send us a direct message so we can help. Carroll County Department of Public Works Road and Utilities Construction Project Schedule for the Week of January 10, 2022; . I am in need of a contact for the new construction survey division. Connectivity and managing Your Comcast Business network. My cable has to be run in the air. We are having exactly the same problem. We'll be there to help. I have been trying to get service for over a month now. 0000012032 00000 n Hey @user_42efc9! Click the "New message" (pencil and paper) icon, The "To:" line prompts you to "Type the name of a person". We will need to gather some personal information. I've gone in store, emailed, and called to try to get someone to set up internet with zero help. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Each time the tech arrives to find no work has been done. Instead of having overhead cables across our backyard, we are burying all of the lines. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. @user_1eb5a5 We are unable to reach out directly to you, but feel free to send us a message by clicking on the chat icon in the top right-hand corner. Select "Comcast Business" from that list, - An "Comcast Business" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. For more information, please see our At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. . How do you not have internal numbers to contact another internal department? The last time we checked, a license was not required for in Southfield. If anyone with xfinity is reading this please help! When you start a thread we ask you post as much detail as possible along with the troubleshooting steps you have tried. Hi kjyoung and welcome to the forums! 0000009955 00000 n The cable runs across my neighbors property. Hey admindusaz, I'd be glad to assist with facilitating contact with the correct team. We can help with both the service issues and the exposed cable. Greater Nashville Area, TN. Online Tools for Customers We encourage you to visit the "Call Before You Dig" website at www.call811.com for tools and information to help your excavation needs. PECO did their job but it has been impossible to get xfinity to come out. Since Comcast is the last "user" of the utility pole, and the service has been abandoned, how and where does one contact someone at Comcast to remove the utility pole? Can you send us a direct message? I edited your post to remove the addresses and your contact information from the public forum but have it noted, so if you can please click on my handle (Comcast_Gina) and send a private message with your name andthe business name, I'll get to work on this for you , I am looking for a contact to scheduleunderground Comcast installation for a new subdivision in Tallahassee Florida. Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. We know this can be frustrating, and ask you provide us with your, If your residence in the same area as your business location, your Xfinity services may also be affected. 138.8 mi Popular Brands in Reading. I would really appreciate any input. Let your business or community stand tall with a custom network infrastructure. Comcast Service Center. COMCAST CONTACT: Anthony Vataloro 617-279-7037 Anthony_Vataloro@comcast.com Please make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP. Gig Speed Network. They've been tough to track down and I keep running into dead ends. Internet Speed Test. Please private message me (if you click on my handle, Comcast_Gina it should give you the option)with the address, your contact number and email and we'll get the ball rolling. please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. All devices on your network will be offline Xfinity WiFi hotspots may also be unavailable. I have been trying to get service for over a month now. @user_1eb5a5 Hmm. Ive never seen a company treat PAYING CUSTOMERS like this. Construction Specialist. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. Dec 2020 - Sep 202110 months. So far, I've been able to track down the number for the AT&T engineering department. If available, they will appear as. 0000203341 00000 n Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. I've contacted Comcast 3 weeks ago to get this started with ZERO help. I've talked to people in the actual construction department maybe 5 times. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. How do you not have internal numbers to contact another internal department? Edit: What I really need is someone who can give me a cost estimate on relocation of said lines. I can surely submit a ticket to see if this piece of equipment is ours. 0000001745 00000 n Thanks to whoever suggested Telling them you're taking down their service lines. A community that reflects your values and inspires others to make a positive impact. We can help with both the service issues and the exposed cable. In addition to custom greetings, on-hold music, call transfers, call forwarding and text messaging, it offers voicemail-to-email transcriptions and MP3 recordings. 0000203368 00000 n Each time the tech arrives to find no work has been done. I am so sorry to hear that you are still waiting for confirmation of serviceability. At your Richmond, VA, 918 North Boulevard, Comcast Service Center, you can subscribe to Xfinity Services including Digital Cable TV, High Speed Internet, Home Phone and Home Security. @ComcastMichael can you please reach out to me as well. Hey there, @user_a0f167. In a crowded market, every detail counts especially when deciding where to live or set up a business. New Kensington, PA 15068. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. We had our electrician install conduits between the poles. At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. 0000003309 00000 n Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. Engineering Department 120 K Street, Third Floor Lake Worth, FL 33460 Attn: (561) 357-6400 Office (561) 964-3499 FAX Mr. P. Eddie Herron, Manager OSP Planning & Engineering Design AT&T Utility Coordinator PH3103@att.com (561) 540-9262 Direct (561) 964-3499 FAX Select "Xfinity Support" from that list, An "Xfinity Support" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window.